Massachusetts Partnership Shows How Home Health Agencies Stack Up

A Massachusetts effort is introducing home care quality and safety statistics for providers within the state, as they stack up against local and national averages. 

The PatientCareLink.org site has for seven years provided information on hospital quality care, with the addition of home care marking a milestone for the resource, say its founders and partners.

Users can see how home agencies stack up with respect to different quality measures, allowing them to make health care choices based on those results. 

“Research shows patients who actively engage in their health care choices have better experiences and outcomes,” said Lynn Nicholas, president and CEO of the Massachusetts Hospital Association, in introducing the expanded resource. 

The site expansion allows patients and family members to search for home health service providers within an online database. Users can chart performance metrics of the different agencies against the stat and industry averages across metrics such as timely initiation of care, pain assessment, acute care rehospitalizations and others. 

The project is run by a partnership among the Massachusetts Hospital Association, the Organization of Nurse Leaders of Massachusetts & Rhode Island and, now, the Home Care Alliance of Massachusetts. 

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Written by Elizabeth Ecker