Centers for Medicare & Medicaid Services (CMS) has released a new tool that allows consumers to compare results from home health agencies’ patient surveys.
The data is compiled from CMS’ national survey that asks patients about their experiences with medicare certified home health agencies and will be updated every four months with new data.
“CMS is doing all it can to help consumers make better, educated choices, and help them find the home health agency that best meets their needs,” said Marilyn Tavenner, Acting Administrator of CMS. “The survey is the first national assessment tool for collecting information on patient experience and will enable valid comparisons among all home health agencies.”
The data included in the results addresses topics such as overall quality of care; provider communication skills; whether care was provided in a courteous and respectful way; and whether the agency discussed medicines, pain, and home safety.
CMS said the survey results are designed to create incentives for home health agencies to improve quality of care.
View the tool here.
Written by John Yedinak