Kinnser Software Acquires ADLware to Expand Tech for Private Duty Home Care

In ongoing efforts to expand its Software-as-a-Service (Saas) solutions for the home health and hospice industries, Kinnser Software is broadening its offerings across the post-acute care continuum with the acquisition of private duty software provider ADLware.

Monday’s acquisition of the San Clemente, Calif.-based ADLware forms a new product line called Kinnser ADL, which will be offered as part of an integrated suite of post-acute care solutions as well as a stand-alone solution, for pure play private duty organizations and home health agencies that may have diversified their business lines into private duty care.

The newly formed product enables home care providers with multiple lines of business to choose a single software partner and allows them to expand their offerings and provide more services to their patients and clients—a trend borne out of the need to diversify in wake of continued reimbursement pressures, said Chris Fountain, Kinnser’s chief operating officer.


“This acquisition was a key part of our strategy to keep expanding our business up market,” Fountain told HHCN. “Being diversified is something our clients are working hard to do. The acquisition of ADLware allows us to support this overall trend.”

Particularly, several clients within Kinnser’s 2,100 customer base, the bulk of which are home health care companies, are expanding their business channels into private duty to complement their existing service lines, said Fountain.

“Having multiple lines of business is a theme that’s becoming more and more prevalent,” he said. “We see more of our customers entering private duty and want to provide a bigger footprint for them.”


Launched in 2010, ADLware is a national provider in private duty home care software with offices spread throughout the United States, Canada and Australia. At the time of acquisition, ADLware had just under 350 clients who maintain an estimated 400 offices, said ADLware Founder and CEO Michael McAlpin.

“We noticed that the needs of seniors are a global need. Whether in the U.S. or Australia, the non-medical needs of seniors are really the same,” McAlpin said to HHCN. “As the need for home care grows, both companies have witnessed the demand for a comprehensive home care software solution. As part of Kinnser, we will provide the most advanced and complete suite of web-based products available in home care.”

Assuming the role of Vice President of Business Development at Kinnser, McAlpin will maintain focus on the private duty market and utilize his industry expertise to shape Kinnser’s strategy moving forward, the company stated in a release.

Additionally, the ADLware branches in San Clemente, California, and Provo, Utah, will remain in place and will become part of the broader Kinnser team.

The acquisition is the latest development from Kinnser, which last month redesigned its flagship product, Kinnser Agency Manager, to include updated billing and revenue management tools with input from various home health industry experts, CPAs as well as its own clients. Through its SaaS solution, the company assists clinicians and other staff in post-acute healthcare to manage scheduling, billing, electronic visit verification, day-to-day operations and patient referrals.

“There continues to be a thriving private duty market and opportunities for enterprises to have multiple lines of business,” said Fountain. “We think that’s important today and will become more important over time. Our commitment is to operate an integrated suite of solutions for those entities with multiple business channels.”

Both Kinnser Software and ADLware declined to disclose financial terms of the transaction.

Written by Jason Oliva

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