BrightSpring Names First Chief Learning Officer, Hires Chief Information Officer

Louisville-based BrightSpring Health Services, formerly ResCare, is continuing to make changes to its organizational chart. The company has recently added a new chief information officer and hired within the company to fill a new company role of chief learning officer.

BrightSpring is one of the largest providers of home and community-based health services in the United States. It is the parent company of an existing family of brands and services that provide non-clinical and clinical services for people of all ages and skill levels. The company’s primary businesses provide care to more than 2 million people annually and employ more than 45,000 staff members in more than 40 states.

Malissia Pendleton was promoted to chief learning officer at the end of September. Pendleton joined BrightSpring in 2015 and previously served as senior director of learning and development.


The newly created role is a part of BrightSpring’s effort to reinvent itself as a leader within the industry, according to the company.

“Learning is about changing the way people think and therefore changing behavior,” Sonny Terrill, chief human resources officer at BrightSpring, said in a press release. “Innovation and learning are strongly connected. We must move forward with our learning continuum to continue to evolve as a company.”

In her new position, Pendleton will build a collaborative learning culture for the BrightSpring family of brands. Her team will work to build innovative learning and training for the organization.


BrightSpring has also brought on Brian Barnes as the company’s new chief information officer.

“Brian’s business acumen, expertise, leadership and proven track record of success will help to further advance our high-tech, high-touch care solutions and our Connected Home strategy and model of care,” Jon Rousseau, BrightSpring president and CEO, said in a press release.

Barnes will drive technology-led strategies for the company and will be responsible for bringing workflow enhancements and greater productivity to the company.

The 44-year-old BrightSpring has seen several changes over the last few years, including the rebrand from ResCare and several C-Suite switches.

One major step came in September 2016, when Jon Rousseau became president and CEO, succeeding Ralph Gronefeld Jr., who had spent 21 years with the company.

The changes, as a whole, are a part of an evolutionary strategy “to successfully meet the multifaceted and multidisciplinary needs of the populations it serves amid the changing health care landscape,” HHCN previously reported.

Written by Kaitlyn Mattson

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