The need for home health providers to improve their home health star rating has never been greater. In coming years, these ratings could play an ever-larger role in determining which agencies get business from referral sources — and which do not.
To build a high performance agency, providers must review processes and procedures to ensure that their business will attract and retain quality healthcare professionals with a strong training program and rewards system.
Star ratings reflect quality of care and consumer satisfaction. That care quality and consumer satisfaction starts with staff and training.
Download this FREE white paper to learn:
- The three primary staffing-related challenges that impact star ratings
- How a robust online training program can build a strong staff
- The effect star rating boosts can have on market share
- And much more!
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