Home Care Assistance Expands Leadership Team; CareCentrix Appoints NHPCO’s Edo Banach to Advisory Board

Home Care Assistance expands leadership team

San Francisco-based Home Care Assistance is expanding its executive team. Ty Shay will serve as president of the in-home care provider moving forward, while Michael Schantz will serve as chief financial officer.

Home Care Assistance is an international company that provides hourly home care, 24-hour care and hospital-to-home services, in addition to Alzheimer’s and dementia care. Home Care Assistance has more than 200 locations and nearly 10,000 employees across the United States, Canada and Australia.

The newly named president, Shay, most recently served as global CMO for the $2.4 billion consumer business Symantec, where he led marketing for the recently formed Norton LifeLock business.


“Ty has been a successful entrepreneur and executive throughout his career at leading companies like Symantec, Lifelock, Squaretrade, Hotwire and Esurance,” Lily Sarafan, co-founder and CEO of Home Care Assistance, said in a statement. “His unique ability to elevate brand, product and customer experience with a highly analytical approach will be tremendously valuable.”

In addition to personalized wellness industry expertise, Schantz has three decades of experience in finance. In his new position as CFO, Schantz will play a key role in further strengthening the company’s financial operations and results.

Most recently, Schantz served as global CFO for Jenny Craig and Curves. Prior to that, Schantz was CFO for the National Dentex Corporation, a large dental laboratory manufacturing and technology company.


Both executives will report directly to Sarafan.

The news of the appointments come just four months after Home Care Assistance’s purchase of Silverado’s California home care operations.

As part of the deal, Home Care Assistance became Silverado’s preferred home care partner in the Golden State. Many of Silverado’s residents were already receiving services from the company’s in-home care line.

Overall, Silverado does about $350 million in annual revenue, CFO Christian Sweetser previously told HHCN sister site Senior Housing News. Its At-Home line is a roughly $15 million business, with about 90% of that coming from its communities.

Silverado was the fifth-largest U.S. memory care operator last year, according to rankings compiled by industry association Argentum.

Home Care Assistance has also made recent headlines with Sarafan’s appointment to California’s Alzheimer’s Task Force, created by Gov. Gavin Newsom. Sarafan is currently the only private-sector CEO appointee, according to Home Care Assistance.

CareCentrix appoints new board member

CareCentrix has appointed Edo Banach as a member of its strategic advisory board.

Hartford, Connecticut-based CareCentrix is a home health provider that has a national network of over 8,000 locations.

In his new role, Banach will leverage his expertise in serving vulnerable populations as the company extends post-acute and home-based services to patients with advanced illness.

“Our core belief is that everyone, including those who suffer from advanced illness, should be able to receive the treatments they need in the comforts of their home,” John Driscoll, CEO of CareCentrix, said in a statement. “Edo brings critical knowledge and insight as we establish home-based care as the next stage of high-quality, cost-effective palliative care.”

Banach currently serves as president and CEO of the National Hospice and Palliative Care Organization (NHPCO), a Danbury, Connecticut-based nonprofit membership organization that represents hospice and palliative care programs and professionals.

Before leading NHPCO, Banach was a partner at the law firm Gallagher, Evelius & Jones in Baltimore. Going back further, he was the deputy director of the Medicare-Medicaid coordination office at the Centers for Medicare & Medicaid Services (CMS).

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