Comfort Keepers, HCP Announce New CEOs; PocketRN Adds Home Care Vet

Comfort Keepers names new CEO

The Irvin, California-based Comfort Keepers has named Ramzi Abdine as its new CEO.

Abdine will replace Carl McManus, who had led the company in that role since 2017.

“I am honored to be selected to lead Comfort Keepers as CEO and am excited about our company’s future,” Abdine said in a statement. “Carl has been an incredible leader and I will be highly focused on ensuring Comfort Keepers continues to lead the industry in innovation and uplifting, quality care. In the spirit of caring, collaboration and commitment, I look forward to improving the quality of life for our employees and all of the communities in which we operate.”


Comfort Keepers, a division of Sodexo, is an in-home care franchise that has over 700 locations across the world.

Prior to being named the CEO of Comfort Keepers, Abdine served as the global head of corporate development and asset management with Sodexo Worldwide Home Care. He also served as the interim CEO of Pronep, Sodexo’s home care business in Brazil.

“Serving as the CEO of Comfort Keepers has been one of the highlights of my career,” McManus said in a statement. “I’m extremely proud of Comfort Keepers’ accomplishments under my leadership and am grateful for our incredible, dedicated team and franchisee network who have brought joy and touched the lives of so many families every day.”


PocketRN adds longtime health care leader

PocketRN has announced that Nancy Gillette will join its leadership team.

PocketRN is a California-based digital health startup that allows patients, families and caregivers to video chat nurses from their home.

In her new role, Gillette will help the company grow in new markets by working with providers, such as home health agencies, home care providers, senior living facilities, payers and other stakeholders.

“Nancy is an extraordinary innovator and leader with a proven track record growing, building and leading organizations across the continuum of care, including home care, home health and senior living,” PocketRN co-founder and CEO Jenna Morgenstern-Gaines said in a statement. “Her depth and breadth of health care knowledge — specifically how to provide best-in-class, integrated and holistic care at home, as well as her ability to understand every aspect of the customer experience — will be invaluable as we work to expand PocketRN.”

Gillette has over 20 years of experience working in health care. Before joining PocketRN, she was the CEO of Alliance Homecare and the chief growth officer for HouseWorks.

HCP names new CEO

HCP, a home care research and education firm, has named Bud Meadows as its new CEO.

Founded in 2008 and based in Idaho, HCP reports on workforce developments, marketing strategies and financial trends.

Before joining HCP, Meadows served as president and general manager of ABILITY, a cloud-based SaaS platform

“Joining an innovative company like HCP at such an exciting stage of growth is a tremendous opportunity,” Meadows said in a statement. “I’m excited to further develop and fulfill HCP’s mission and I look forward to working closely with the company’s leadership team.”

Earlier this month, HCP purchased Activated Insights — an analytics platform — and Pinnacle Quality Insight, a company that uses surveys and software to help senior care providers with employee retention and customer satisfaction.

HomeWell Franchising announces new VP of franchise development

HomeWell Franchising Inc., the franchisor of HomeWell Care Services, has named Mike Condon as the vice president of franchise development.

The move is a promotion for Condon, who was previously the director of franchise development with HomeWell.

“HomeWell has developed such a strong foundation through exceptional leadership,” Condon said in a statement. “I am honored to join heads with like-minded individuals who possess the vision and drive to grow HomeWell into the franchise we all know it can be, and is well on its way to becoming. We’re building something special here; the caliber of our franchise owners and the difference they make in the lives of clients and their families remind me of that every day.”

The Burkburnett, Texas-based home care franchise has 50 locations that serve over 100 territories across the U.S.

Condon started his career as a sales representative in the medical device industry. Nearly twenty years later, he is the owner of a multi-unit franchise and will lead HomeWell’s franchise development team.

“Mike Condon has quickly proved his value to the franchise development team. [He’s] adopted our unique value proposition and built strong relationships with our broker networks and new franchise owners,” HomeWell Franchising CEO Crystal Franz said in a statement. “His experience as an owner of a multi-unit franchise company, coupled with his background in sales, gives him the unique skills and insight to help lead our company into the next phase of growth.”

Integrity Home Care Services names new president, CEO

Integrity Home Care Services has named Michael Schafer as its new president and CEO.

The organization is an affiliate of St. Camillus, a nonprofit nursing and rehabilitation facility.

Integrity Home Care Services is a Geddes, New York-based personal-care services provider. It also provides support for caregivers.

“I am very excited to be provided the opportunity to lead the organization and continue to collaborate with the passionate and committed board members and St. Camillus team to navigate the organization through these challenging industry times,” Schafer said in a statement. “The collective focus remains to continue to re-vision the St. Camillus of the future and to support our greatest asset, which continues to be the dedicated staff that drive the provision of quality care and services.”

Prior to being named president and CEO, Schafer served as vice president of the St. Camillus nursing facility for 11 years.

Accra names new chief technology officer

Accra has promoted one of its own, Timothy Jones, to chief technology officer.

Accra is a Minnesota-based nonprofit home care provider. It is the largest home care provider in the state, delivering assisted living, personal care, home health and mental health services to more than 9,000 clients statewide.

Jones joined Accra in 2020 as the organization’s director of IT. In his new role, Jones will focus on leveraging technology to improve Accra’s services and efficiency, according to the company.

“Accra’s technological capabilities have made immense strides over the last three years,” Jones said in a statement. “I’m proud of the way our IT team and the company have navigated the pandemic and adapted solutions to the shifting demands of home care and telehealth users. I’m looking forward to shaping a technology strategy that will optimize the delivery of personalized services for Accra’s clients.”