In home-based care, the intake coordinator often serves as the first voice clients hear when seeking critical support and assurance. Despite the importance of this position, providers face ongoing challenges in finding candidates who bring the right mix of empathy, critical thinking and communication skills. Industry leaders say that a great intake coordinator doesn’t just […]
Once the ink on a deal is dry, home-based providers face the arduous assignment of integrating two disparate companies. Companies well-versed in managing post-acquisition transition periods have seen success by embracing visibility and establishing trust. Strategically integrating acquisitions can also unlock added value, including fresh strategies and increased employee engagement. At Choice Health at Home, […]
In what has been considered the most significant shift in recent Medicare policy, the Centers for Medicare & Medicaid Services (CMS) launched the Guiding an Improved Dementia Experience (GUIDE) Model last year. Home-based care companies are enthusiastically embracing the GUIDE Model, often teaming up with vendors to do so. Care providers already report benefits, including […]
Despite operating on razor-thin margins and facing persistent reimbursement challenges, some home-based care providers are setting themselves apart by leaning into innovation. By embracing alternative payment models, virtual health and opportunities like hospital-at-home programs, providers can save themselves from home-based care’s “self-inflicted challenge” of not capitalizing on the industry’s evolving opportunities, according to Bill Dombi, […]
The day before our Capital+Strategy conference began in Orlando during the first week of April, Mertz Taggart released the firm’s latest M&A data. The timing was perfect, as Capital+Strategy primarily focuses on trends in dealmaking. The Mertz Taggart data indicated a surge in home-based care M&A activity at the start of the year, and the […]
As competition intensifies in the home care industry, providers can get stuck in a “sea of sameness.” Home care providers are turning to specialty service lines as a key differentiation strategy. Specialized service lines can make a provider more attractive to referral partners and investors, on top of helping them stand out from the crowd, […]
When it comes to unexpected surveys from federal and state regulators, a home health agency’s lack of preparedness can severely undercut the business. To cope with surprise surveys, providers should have comprehensive preparation protocols in place, industry experts told Home Health Care News, including a designated survey response representative, meticulously maintained documentation and ongoing quality […]
Immediate jeopardy (IJ) is the most serious regulatory citation a home-based care provider can receive. It’s not reserved for problematic providers — even the best can find themselves under IJ scrutiny. The right approach can mean the difference between recovery and disaster, experts told Home Health Care News. By responding quickly, engaging the right advisors […]
This month, threats to the Medicaid program dominated the headlines, raising concerns and sowing uncertainty about how home-based care will be affected. Already, some large providers such as Aveanna (NASDAQ: AVAH) are reevaluating their strategies in light of the Medicaid uncertainty. The good news is that Aveanna CEO Jeff Shaner believes that “core” funding for […]
Although home-based care providers and industry experts initially entered 2025 with a renewed level of optimism regarding transactions and valuations, this sentiment has since waned. In 2021, home health, home care and hospice transactions reached an all-time high with 223 deals closed. For the most part, home-based care dealmaking continued to trend up in the […]
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