How Royal Care Improved Its Caregiver Retention Rate to Over 90%

Over the years, in-home care providers have been forced to become increasingly creative when it comes to retention. One company, Royal Care, has been able to accomplish this in the hyper-competitive New York market, thanks to a unique caregiver perks program. Founded in 1995, Royal Care is an in-home care agency that provides professional nursing […]

Encompass Health CEO Mark Tarr: It’s in Every Company’s Best Interest to Make Diversity a Priority

Across the U.S., ongoing protests against police violence toward Black Americans and other people of color have caused many companies to take a closer look at issues pertaining to workplace diversity and inclusion. For some companies, this time has been a call to action, with many announcing plans to develop initiatives aimed at addressing inequality […]

Finding the Right Employee Compensation Model Under PDGM

Mapping out a clear pay structure and expectations for field staff is imperative for success in home-based care, particularly as margins become slimmer and the Patient-Driven Groupings Model (PDGM) takes hold. Compensation structure is one of the biggest influences on providers’ margins — if not the biggest. With that in mind, providers need to find […]

PPP Loans Have Helped Save More Than 160K US Home-Based Care Jobs

The Paycheck Protection Program (PPP) has helped home-based care providers who received less than $150,000 in loans save more than 160,000 jobs nationwide, according to data from the Small Business Administration (SBA). States such as Texas, California and Florida saw the highest number of home-based care jobs retained as a result of the program. Meanwhile, […]

Home Care Agencies Can Curb Turnover Costs with Better Preparation, Job Quality

Direct care workers are still undervalued, undertrained and have little opportunity for career advancement, according to a new report from PHI. Ultimately, that’s bad for home-based care agencies — and their bottom lines. New York-based PHI is a direct care worker and senior care advocacy organization. PHI typically classifies direct care workers as personal care […]

Kairos HQ, CareAcademy Launch Training and Job Placement Initiative for 10,000 Caregivers

In an effort to address the growing COVID-19-induced workforce strain, Kairos HQ has partnered with CareAcademy to launch an initiative that aims to train, certify and provide job placement for 10,000 new caregivers. Kairos is a New York-based venture capital company that produces and invests in startups. The company tends to focus on housing and […]

Home Care Agencies Turn to New Mentorship Pilot for Staffing Support

U.S. home care agencies got better at keeping their workers in 2019, slashing the industry-wide turnover rate by nearly 20%. With the tide turning in the hiring market, most organizations are hoping to further improve upon that mark in 2020. Backed by the New York State Association of Health Care Providers, an innovative group of […]

‘Nothing Is Recession-Proof’: What an Economic Downturn Means for Home-Based Care Providers

While the U.S. economy has sunk into its first official recession since 2008, home-based care experts are largely confident in the industry’s ability to withstand emerging economic hardships. In fact, “recession-proof” is the term many often use. Soaring demand, an evolving payment landscape and shifting consumer demographics may protect home-based care providers from too much […]

Caregiver Turnover Rate Falls to 64% as Home Care Agencies ‘Flatten the Curve’

Home care agencies have spent the past few months doing their part to flatten the COVID-19 curve. It now appears they’re having success flattening the caregiver-turnover curve, too. Historically, home care has been an industry plagued by sky-high caregiver turnover rates, a challenge largely attributed to agencies offering low pay, weak benefits and few training […]