Business Briefs: CareCentrix, Vistria Group

CareCentrix Extends Contract with Cigna CareCentrix, a company that provides support and coordination for patients and their families that need home health care services, has extended its contract with Cigna, a global health service company and CareCentrix’s longest standing client since 1996. The contract extension is for two years, and will continue to give Cigna’s […]

Videos Provide Bite-Sized Home Health Training

In an ever-changing health care landscape riddled with staffing shortages and new bundled payment programs, caregiver training becomes increasingly important—especially when it comes to the home health industry. Enter, an organization started by senior living provider Morningside Ministries, a San Antonio, Texas-based not-for-profit offering independent living, assisted living, memory care and skilled nursing at four communities […]

Honor to Directly Employ Home Care Workers

Home care startup Honor—which grabbed headlines by raising $20 million from investors last year—will be directly employing its caregivers going forward, rather than working with them on an independent contractor basis. Under their new status, Honor’s in-home caregivers now will receive health insurance and benefits such as workers’ compensation and paid sick leave, as well […]

Providers Cut Hours, Raise Fees to Handle DOL Rule

Home care agencies are cutting caregiver hours and rescheduling case loads in order to avoid paying overtime as mandated by the U.S. Department of Labor. The results are declining profits and increased caregiver turnover, according to survey findings from Home Care Pulse, a firm focused on research centered on satisfaction and quality assurance within the […]

How One Agency Uses Data to Drive Success

As health care services transition to the digital age, one of the most essential elements of a successful home health agency is its ability to track, capture and share data that shows improving patient health outcomes. Data can prove savings and make a home health agency a valuable partner in the health system, says Marvin […]

White House: Target Staffing, Tech for Home Care’s Future

The White House is pushing for more public and private sector collaboration in technology and home health staffing solutions to address the coming “age wave” in order to help more older adults remain in their home longer during retirement. That’s one idea recently released in the final report from the sixth Conference on Aging that was hosted by […]

Lack of Oversight Blamed in Poor Home Health Labor Standards

Home care workers are in high demand, but the job doesn’t come with many perks. While home care workers achieved a victory when the Department of Labor ruled this group of workers were entitled to overtime and minimum wage protections, a recent report from the National Employment Law Project (NELP) reviews that nearly 2 million […]

Providers Battle Declining Profits, Staffing Woes After Wage Rule

It’s no secret that new wage and overtime rules for home care workers have posed a business challenge to many agencies, but results from a recent survey translate that pain into hard numbers. Out of 444 providers surveyed last month by satisfaction management firm Home Care Pulse, 62% said that the new rules were having […]

Supreme Court to Decide Future of Home Care Wage Case

It’s official. Provider associations have asked the U.S. Supreme Court to decide once and for all whether the Department of Labor can extend wage and overtime protections to home care workers. In August, the U.S. Court of Appeals for the District of Columbia reversed lower court decisions, and said the DOL can indeed mandate that […]

Inside One Agency’s Staff Retention Efforts

High staff turnover rates have plagued the home care industry in recent years, but one provider is looking to buck that trend. Caregiver turnover rates rose from 39.4% industry wide in 2009 to 61.6% in 2014, according to a study released earlier this year by Home Care Pulse and the Home Care Association of America. […]