‘I Don’t Think Being Picky Is A Bad Thing’: A Look Inside The Most Selective Caregiver Hiring Processes

At a time when home care providers are constantly trying to bring new caregivers to keep up with the increased demand for care services, some companies have gained a reputation for having a highly selective hiring process. Leaders at companies like BrightStar Care and Tribute Home Care believe that valuing quality over quantity has worked […]

How Amedisys, CenterWell Home Health Are Retaining Workers In 2024

Every home-based care provider wants to recruit and retain better this year than they did last year. But that’s easier said than done. Companies are constantly tinkering with their approaches to attract and retain skilled professionals, and are doing so in 2024 yet again. Between new recruiting processes, career advancement opportunities and more technology, there’s […]

As Home Care Workers Unionize, Key Questions Come Into Play For Providers

Generally, employers aren’t thrilled at the idea of their workforces unionizing. In home-based care, that’s particularly the case. Provider leaders see home care union demands as unrealistic. The most basic example of that is wage increase pleas, which are often tough to meet given most providers’ reliance on government-funded payer sources. Private-pay home care is […]

Home Care Unionization Efforts Beginning To Tick Back Up

The home care workforce has traditionally been a tough one to organize. But efforts have ramped up over recent years, leading to more workers opting into unions across the country. Recently, University of Rochester Medicine Home Care (URMHC) workers “overwhelmingly” chose to join a labor union. They aligned themselves with 1199SEIU United Healthcare Workers East, […]

How Home Care Providers Build Out Successful Training Programs

Building a successful and sustainable caregiver training program in personal home care demands meticulous planning and execution. From defining leadership responsibilities to establishing a comprehensive training schedule, every aspect plays a pivotal role in shaping the program’s effectiveness. Strong training programs and ongoing education also go a long way in retaining caregivers in an industry […]

Where The Erosion Of Non-Solicitation Agreements Keeps Providers Up At Night

The erosion of non-solicitation agreements poses a significant challenge for home care providers, potentially undercutting their business models and profitability. Non-solicitation agreements keep home care clients from poaching caregivers trained and supplied by agencies. In certain states with stricter rules against non-competes — like California and Connecticut — the lines between non-solicitation and non-compete agreements […]

For Patients With Intellectual And Developmental Disabilities, Access To HCBS Remains Grim

Providers and stakeholders dedicated to improving access to home- and community-based services (HCBS) are at a crossroads, particularly when it comes to caring for intellectual and developmental disability (IDD) patients. “The direct support workforce crisis continues to be the single greatest barrier to access to community-based services for people with intellectual and developmental disabilities,” Lydia […]

Why Home Care Leaders Are Now Banking On ‘Caregiver-First’ Cultures

Over the last several years, a notable trend is emerging in home care: Top-tier companies are shifting their focus from prioritizing customers to prioritizing caregivers. This strategic move reflects a growing recognition of the critical role caregivers play, and aims to address persistent caregiver shortages. “The trend has always been there, but I think now […]