To sustain margins while meeting growing demand, against a backdrop of payment pressure, at-home care leaders must find ways to operate more efficiently while expanding access and improving outcomes. Top executives have varying approaches to managing their operations and pressing issues. For Jennifer Webster, the CEO of DispatchHealth, demonstrating outcomes is top of mind when […]
Home health jobs increased by 12,300 from April to May amid lower-than-expected overall employment gains, according to new data. On Friday, the U.S. Bureau of Labor Statistics reported that there were 1.797 million seasonally adjusted home health employees on payroll in May, up from 1,785 million in April. The department also reported that changes in […]
As demand for caregivers grows with the aging population, home-based care providers are increasingly relying on millennial and Generation Z employees. Expanding workforces is critical for an industry beset by workforce shortages – but if providers fail to update their approaches to recruitment and retention, they risk losing valuable employees. To attract and retain millennial […]
Alliance appoints new leadership positions The National Alliance for Care at Home (the Alliance) has announced the addition of two new leadership roles to its advocacy team. The organization appointed Hillary Loeffler its vice president of policy and regulatory affairs. She comes to the Alliance from the Centers for Medicare & Medicaid Services (CMS), where […]
Home-based care stakeholders are laser-focused on workforce challenges assailing the industry. In particular, they’re turning to creative approaches – from “wow” benefits to gamified training – to improve worker retention. Just in the past month, National Skills Coalition (NSC) launched an advisory council focusing specifically on the workforce crisis and, in a separate initiative, the […]
The National Alliance for Care at Home (the Alliance), Aetna Medicaid, a CVS Health (NYSE: CVS) company, and MissionCare Collective announced a partnership designed to improve retention and expand home health worker capacity. Initially launching in Illinois, Louisiana and North Carolina, the pilot program includes collaboration and data-sharing between the organizations and the implementation of […]
Health care workers often encounter situations where patients and caregivers speak different languages, which can cause a slew of issues for home-based care providers, including increased hospital readmissions and employee turnover. While at-home care providers can struggle to engage interpreter services, those that successfully leverage technology and prioritize hiring bilingual workers can enhance care quality, […]
Home-based care providers are facing numerous obstacles right now — workforce shortages amid an increased demand for care services, challenging reimbursement environments and more. In response, home-based care leaders are pushing themselves to come up with innovative strategies that drive efficiency. Companies that have successfully implemented creative strategies to address staffing, achieve operational efficiencies and […]
In home-based care, the intake coordinator often serves as the first voice clients hear when seeking critical support and assurance. Despite the importance of this position, providers face ongoing challenges in finding candidates who bring the right mix of empathy, critical thinking and communication skills. Industry leaders say that a great intake coordinator doesn’t just […]
Once the ink on a deal is dry, home-based providers face the arduous assignment of integrating two disparate companies. Companies well-versed in managing post-acquisition transition periods have seen success by embracing visibility and establishing trust. Strategically integrating acquisitions can also unlock added value, including fresh strategies and increased employee engagement. At Choice Health at Home, […]
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