White Paper: Reaching a Five-Star Rating Through Training and Education

The need for home health providers to improve their home health star rating has never been greater. In coming years, these ratings could play an ever-larger role in determining which agencies get business from referral sources — and which do not. With so much at stake, forward-thinking home health providers are focusing more each day […]

Last Chance: Webinar on Using Benchmarks to Improve Home Care Delivery Efficiency

Webinar Date: August 8 Time: 1:00 – 2:00 p.m. Central Time Register Now Managing a home health, hospice or personal care agency means managing unique and complex challenges: a decentralized workforce, severe caregiver talent shortages, and evolving compliance and documentation requirements from payers and government bodies. Additionally, value-based care is driving consolidation and creating new market leaders and […]

How Caregivers Can Make a Top-Notch First Impression with Clients

Nearly every in-home care provider would agree that making a good first impression with a client or patient is vitally important to the relationship. Sometimes, though, that’s easier said than done. That’s why many agencies, such as Amedisys (Nasdaq: AMED), Silverado, 24Hr HomeCare, and Marquis Companies, spend time and money training caregivers how to make positive connections with clients and […]

Small In-Home Care Providers Leverage Training Better

Smaller in-home care agencies may not always have the same resources as their larger counterparts, but they’ve worked out one way to get the most bang for their buck when it comes to training staff. Though larger organizations, with more than 1,000 employees, tend to have more sophisticated training technology, small organizations, with 250 or fewer […]

Home Health Clinicians Are Less Proficient in OASIS

Fewer home health care clinicians are proficient in OASIS (Outcome and Assessment Information Set) data compared to a year ago, according to recent test results from Fazzi Associates, a Northampton, Massachusetts-based home care and hospice consulting, training, outsourcing, benchmarking and research firm. More than 5,000 clinicians from 366 agencies in 40 states took this year’s test, the National Oasis Testing Project, […]

Hospitality Stars in Major NYC Provider’s Newest Initiative

A New York City-based senior care nonprofit is embarking on a company-wide bid to improve client satisfaction. The New Jewish Home is a nonprofit provider serving about 13,000 people in New York City and nearby counties each year through a full spectrum of senior care, including home health, skilled nursing facilities and assisted living. The organization announced last month that it’s rolling […]

Home Care Provider Brings Personal Chef to Seniors

Home care agencies tackle many different aspects of aging in place, and arguably one of the most important areas is nutrition. That’s why one provider has launched a pilot program with a wellness company to provide healthy cooking sessions for seniors. New York-based Alliance Homecare provides home care services, including home health, to seniors in […]

How Home Health Can Boost Rehab Services

Rehabilitation services within home health have long lacked consistency, but more recently certain agencies are seeing the benefits of emphasizing and properly training physical therapists. “Before, companies were concerned about quality of the services but had no way to measure them, and physical therapists were very independent and had little supervision,” Joyce Boin, principal consultant at Strategic […]

Amedisys Launches Heart Program To Lower Readmissions, Empower Patients

One of the biggest publicly traded home health care providers is expanding a pilot program targeting heart failure patients company-wide after finding initial success in a pilot program. The announcement comes at the start of American Heart Month. Baton Rouge, Louisiana-based Amedisys Inc. (Nasdaq: AMED) is rolling out the Amedisys Heart Failure program company wide this month […]