How Home Health Can Achieve the ‘Wow Factor’ with Patients

When home health providers think of the “patient experience,” high-quality care is likely what comes to mind first. In reality, physical care may just be one aspect of an outstanding patient experience. The real definition of patient experience can be beyond what providers and caregivers are used to, Joyce Boin, principal consultant at Strategic Health Care Solutions, explained […]

How Home Health Can Boost Rehab Services

Rehabilitation services within home health have long lacked consistency, but more recently certain agencies are seeing the benefits of emphasizing and properly training physical therapists. “Before, companies were concerned about quality of the services but had no way to measure them, and physical therapists were very independent and had little supervision,” Joyce Boin, principal consultant at Strategic […]