Introducing the 2020 HHCN Changemakers Class

The U.S. health care system’s ongoing shift toward the home is changing how, when and where care services are delivered. Within this constantly evolving landscape, the home health and home care industries have turned to Changemakers for direction. Among their accomplishments, such mavericks of change are embracing new payment models, reshaping the in-home care market […]

Changemakers: Shelly Sun, Founder and CEO, BrightStar Care

With a background in accounting rather than home care, BrightStar Care founder and CEO Shelly Sun has embodied changemaking from the inception of her company, which today is a franchiser of in-home care services spanning more than 340 locations in the U.S. with several lines of business. Having launched the Illinois-based company in 2002, BrightStar […]

How BrightStar Care Built a $2 Million Stockpile of PPE

BrightStar Care is one of the largest in-home care franchises in the country. While having a big footprint is a goal of most companies, during the COVID-19 crisis, it raises the stakes of every move that is or isn’t made. Based in Chicago, BrightStar Care offers medical-level in-home care, non-medical home care and medical-staffing services […]

BrightStar Care Leverages Service Mix to Box Out Competition in New Markets

BrightStar Care is looking to expand its footprint in 2020, specifically into markets such as Nashville, Tennessee, Albuquerque, New Mexico, Cleveland and Seattle. The Chicago-based in-home care franchise is also in the middle of a push to break into the Pennsylvania market. As part of its business model, BrightStar offers medical-level in-home care, non-medical home […]

AccentCare Hires New CFO; BrightStar Care Names Chief Strategy Officer

AccentCare announces new chief financial officer Ryan Solomon is joining AccentCare Inc. as its new chief financial officer. Dallas-based AccentCare is a post-acute care organization that has more than 170 locations nationwide. Its service lines include skilled home health and personal care services, along with hospice care, private-duty nursing and care management. In his new […]

Rising Costs, PE Takeovers and Medicare Advantage: Top Trends in Home Care for 2020

A decade ago, home care was seen as a cottage industry. Today, it’s a multibillion-dollar market made up of thousands of individual businesses, several of which operate from coast to coast and have thousands of caregivers on staff. The home care industry in 2020 will be defined by record-setting private equity activity and providers’ pursuit […]

The Big New Sheriffs in Town: 2019 in Home Care Leaders’ Own Words

While the home care industry wasn’t encumbered by a major regulatory overhaul, such as the Patient-Driven Groupings Model (PDGM), several themes and key topics emerged in a way that defined 2019. Federal policymakers expanding home care coverage under Medicare Advantage (MA), for example, made waves throughout the year. Additionally, the ongoing caregiver shortage remained top […]

In-Home Care Provider BrightStar Growing Senior Living Franchise Model

With 340 locations and roughly $480 million in 2019 systemwide sales, BrightStar Care is seeing solid results in the in-home care franchising arena. In addition to that proven model, the Chicago-based company is now also looking to grow its senior living operation. Currently, BrightStar has three “BrightStar Senior Living” communities up and running in Wisconsin […]

BrightStar CEO: What Non-Medicare Home Care Providers Should Know About PDGM

With a focus on institutional referrals and changes to therapy reimbursement, the Patient-Driven Groupings Model (PDGM) is going to rock the Medicare-certified home health world in 2020. But private-pay and non-medical home care agencies may also see bottom-line impacts tied to PDGM. Specifically, PDGM will likely create new opportunities for home care agencies looking to […]