VOICES: Brittany Isaacs, Manager, Customer Success, CitusHealth

This article is sponsored by CitusHealth. In this Voices interview, Home Health Care News sits down with Brittany Isaacs, Manager, Customer Success at CitusHealth, to learn how providers are approaching technology to reduce burnout, improve operations and streamline the care process. She highlights the importance of staff feedback and input in key technology decisions, and […]

Outdated Communication Methods Are Holding Home-Based Care Providers Back

Home-based care providers are hampered by their use of outdated communications tools, a new report from Citus Health and Porter Research claims. New York-based Citus Health is a digital care coordination platform that serves the home-based care industry. The company’s platform facilitates communication between family members, care providers and the patient. Released Wednesday, the report […]

3 Keys to Combating Nurse Burnout in Home Health Care

Nurse burnout has long been a challenge for home health care companies, as care delivery in the home comes with certain expectations and requirements that may not be typical of other care settings. But in many ways, the COVID-19 crisis that began in early 2020 made in-home care even more challenging for nurses and other […]

[Sponsored] The ‘Magic’ Behind Expediting Physician Signatures

For home health agencies struggling to complete claims documentation required to secure payments and provide much needed cash flow, obtaining physician signatures continues to hold them back. Under the Patient-Driven Groupings Model (PDGM), claims documentation must now be done in a 30-day window instead of a 60-day one, requiring a quicker turnaround time for the […]

[Sponsored] Why Home-based Care Must Catch Up When It Comes to Communication

Communication technology in home health care is critical to consumer satisfaction, yet many providers remain behind the times — something all-too-obvious to their customers. In all other aspects of their lives, home-based care customers are accustomed to real-time communication with easy-to-use technology. Yet when these same people are dealing with a home health agency, that […]