As the cost for home care rises, some providers are finding that clients have more of a zero-tolerance policy when it comes to mistakes or mishaps in care delivery or care planning. With the stakes for client satisfaction arguably higher than ever, leaders of home care companies are leaning into client retention strategies. Generally, Sara […]
While home care providers are working to mitigate headwinds – such as the rising cost of delivering care and staffing challenges – they also have their eye on where the industry goes from here. As 2024 approaches, home care leaders are embracing AI, alternative payer sources, employee-centric solutions and much more. Home Health Care News […]
The Future Leaders Awards program is brought to you in partnership with Homecare Homebase. The program is designed to recognize up-and-coming industry members who are shaping the next decade of home health, hospice care, senior housing, skilled nursing, and behavioral health. To see this year’s Future Leaders, visit https://futureleaders.agingmedia.com/. Jeffrey Briggs, the director of intake […]
Home care company leaders are increasingly being challenged to find creative ways to solve some of the sector’s most persistent issues, while looking to thrive in a space that has more eyes on it than ever. One thing that is on the mind of most home care CEOs is the way they’ve seen billing rates […]
The Future Leaders Awards program is brought to you in partnership with PointClickCare. The program is designed to recognize up-and-coming industry members who are shaping the next decade of senior housing, skilled nursing, home health, and hospice care. To see this year’s Future Leaders, visit https://futureleaders.agingmedia.com/. Kelly Salb, director of client services at Family & […]
For the most part, the home care industry tends to have a “the customer is always right” attitude toward clients. Even so, some instances arise where agencies have to take the drastic step of firing a client. And when this happens, agencies must navigate the process carefully. It’s important for home care agencies to be […]
In order to keep pace with the labor market, as well as other contributing factors, home care providers across the country have had to increase the cost of their services. Those providers have also begun to wonder when — or if — those rising costs may start to affect client demand. “We’ve been forced to […]
Over the last few years, home care providers have begun to embrace a greater mix of payers, including Medicaid waiver programs, veterans assistance (VA), managed care and Medicare Advantage (MA). At the same time, some providers have seen the value in further leaning into predominantly private-pay revenue structures. In contrast to their home health counterparts […]
It’s easy for a company to burn out and eventually lose steam. But for Family & Nursing Care, that hasn’t happened just yet. The company has been around since the late 1960s, and for the last 15 years, it has seen consistent annual growth. Based in Maryland, Family & Nursing Care is one of the […]
The public health emergency continued to have an impact on home-based care providers in 2021. It didn’t define the year, however. As the top Home Health Care News stories of 2021 suggest, this year was about so much more than the COVID-19 crisis. Even more than the pandemic, the past 12 months have been about […]
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