Processing and maintaining referrals, as well as developing channels to foster new ones, remain common choke points in home-based care. Referral-related challenges emerged as a common theme for operational bottlenecks, industry leaders told Home Health Care News. To ease these burdens, companies are trying out AI tools, clinician-led outreach and tightened relationships with franchise owner-operators. […]
Recruiting and retention remain one of the most difficult challenges in the home-based care industry, but providers are finding that some of the most effective strategies involve making employees feel heard and recognized. Across home-based care organizations, leaders pointed to feedback loops, employee recognition, cross-department collaboration and community partnerships as practical ways to improve retention […]
Looking back on their careers, home-based care leaders find the most important lessons involve a personal touch. Five industry leaders described to Home Health Care News the key lessons they wish they could impart to their younger selves before stepping into senior leadership. Prioritizing the company’s people and culture emerged as a common theme, though […]
Home-based care providers have increasingly turned to technology to ease a variety of burdens – with particular enthusiasm for AI-powered documentation support and ambient listening tools. That’s according to the results of a recent Home Health Care News pulse survey, which identified the tools providers are most interested in implementing in their businesses and the […]
