New HCAOA Executive Director Looks to Grow Membership, Strengthen Home Care’s Data Capabilities

The Home Care Association of America (HCAOA) is undergoing a leadership shakeup. The Washington, D.C.-based trade group announced Tuesday that long-time home care leader Vicki Hoak is taking over as executive director. Hoak takes over the role previously filled by Phil Bongiorno. Moving forward, Hoak will be tasked with helping U.S. home care providers navigate […]

32% of Employees Quit Jobs to Provide Informal Care at Home

Throughout the past decade, more and more Americans have been forced to leave their jobs to take care of aging loved ones. It’s a trend all but guaranteed to continue moving forward — unless employers start teaming up with home care providers. In the U.S. alone, roughly 44 million people step in as informal caregivers. […]

6 Steps Home Care Providers Must Take to Succeed in Medicare Advantage

The recent rule changes to Medicare Advantage (MA) from Centers for Medicare & Medicaid Services have created a level of flexibility and creativity for home care participation that is nearly unchecked. For example, the final call letter for MA plan year 2020 notes that “MA organizations have broad discretion” in determining what’s called the “Special […]

Immigration ‘Pathways’ Vital to Home Care Industry’s Future

Home care has a huge immigrant workforce, so policies restricting immigration may only worsen recruitment and retention problems, providers and researchers warn. Across the board, the health care sector often relies on immigrant labor — especially for the care of older adults. In fact, immigrants accounted for more than 18% of U.S. health care workers […]

Starbucks, Best Buy and TripAdvisor Offer Employee Caregiver Benefits. Here’s Why Home Care Agencies Should Care.

Recognizing the competitive value of home care providers, a growing number of employers in various industries have started offering caregiving benefits as a way to improve workers’ attendance, morale and performance. While programs vary, they often offer employees a set number of subsidized care days per year — preventing workers from taking time off when […]

Labor Department Cracks Down on Home Care Providers

Federal watchdogs continue to ramp up oversight of home care companies for minimum wage and overtime pay violations, a Wednesday report from Bloomberg Law suggests. Meanwhile, caregiver registries are creating uncertainty as to whether they should be considered employers. Over the past few months, several home care companies across the U.S. have been met with […]

Senior Helpers, Home Helpers, VNSNY Navigate Industry Headwinds

Despite the growing demand for in-home care, operating home care and home health agencies has never been more complex. Workforce and regulatory challenges are largely to blame — but the roadblocks are not insurmountable, industry leaders say. Executives from some of the largest home-based care organizations in the U.S. identified their top headwinds — and […]