Why Upskilling Caregivers Can Improve Patient Care, Retention

As the demand for home-based care services continues to soar, so does the industry’s shortage of workers, with as many as 7.8 million caregiving positions projected to sit unfilled by 2026. The multimillion-dollar question for agencies remains how to survive the staffing crisis, which industry leaders have identified as the No. 1 challenge within home-based […]

3 Ways Home Care Providers Can Maximize an Employee’s Last Day

With industry turnover rates consistently above 60% and estimated costs to replace veteran employees averaging thousands of dollars, strengthening retention remains a top priority for most home care providers. Getting off to a good start with new hires is a pillar to successful retention, but providers can’t afford to overlook employees’ last day on the […]

5 Ways to Create an Ideal First Day for Home Care Hires

Even with rapid-fire regulatory changes, potential technology disruption and sweeping consolidation on the horizon, most home care leaders agree: The recruitment and retention of workers is still the industry’s No.1 challenge. With industry turnover hovering above 60% and a national unemployment rate dipping to below pre-2008 levels, it’s crucial home care agencies hit the ground […]

The Top Trends in Home Care for 2019

In many ways, 2018 was a coming of age for the home care industry, as it steadily became recognized as a key part of the overall continuum of care due to its ability to keep older adults safely at home and out of the hospital. Among the biggest changes to home care in 2018: the […]

Home Care Company Sacrifices Some Margin to Achieve 14% Turnover Rate

With a tight labor market and a shortage of caregivers, attracting and retaining top talent is one of the biggest challenges facing home care companies today. But one family-owned home care provider is minimizing the problem in part by sacrificing profit margin. Nationally, the average caregiver turnover rate hovers just above 65%, according to a […]

Top 10 Reasons Caregivers Leave Home Care Agencies

Poor communication, challenging work hours and a lack of recognition are among the top reasons caregivers leave their home care agencies, according to the latest insights from research firm Home Care Pulse. Other prominent reasons include difficult commutes, lackluster training and disappointing compensation. Undoubtedly, there are several explanations and triggers that cause caregivers to quit […]

Caring.com Acquired Following FTC Agreement

San Mateo, California-based Caring.com has been acquired by newly formed private equity group Caring Holdings, LLC, the referral service announced Tuesday. Terms of the deal were not disclosed. Caring.com is an internet-based online resource and referral service for customers looking information about care options. On a big-picture level, the move will protect competition among leading […]

Clients Hiring Away Caregivers is a Growing Threat to Agencies

As the demand for home care continues to grow, a shortage of workers in the space is putting the squeeze on many agencies. And one rising threat is the number of caregivers who are turning their backs on being employed by a traditional agency, working directly for a family instead. With median turnover in the […]

Word of Mouth Still Best Referral Source For Home Care Providers

Home care providers are increasingly turning away from traditional marketing and ad services to find new clients and generate revenue. In 2017, providers favored Internet marketing that leveraged search engine optimization (SEO), or ways for consumers to best find care providers on their own. That’s according to Home Care Pulse’s 9th Annual Edition of the Home Care […]

Illinois, California Considering Wage Hikes For Home Care Workers

Policymakers in two of the largest U.S. states—Illinois and California—are moving forward with plans to increase wages for some home care workers. In Illinois, state senators on Tuesday passed legislation that would effectively boost home care workers’ wages by at least $1 per hour from the current average of $10.98 per hour by July 1, 2018. Under the legislation, […]