How LCS Built a Home Health ‘Sweet Spot’ in Its CCRC Network

Traditionally, home health services have often targeted older adults living in the broader community. Third-party management company LCS, however, has found a home health sweet spot within its vast network of continuing care retirement communities (CCRCs). Started in 1971 as a subsidiary of Des Moines, Iowa-based The Weitz Corporation, LCS provides broad-based services for the […]

Medicare Advantage, ‘Demise of Digital Disruptors’ Cited as Top 2019 Home Care Trends

Home care in Medicare Advantage (MA), the demise of digital disruptors and interoperability barriers are the top three trends shaping the in-home care space in 2019, according to business strategist Stephen Tweed, founder of Home Care CEO Forum. Tweed highlighted these and other industry-shaping trends in this year’s Home Care Benchmarking Study, released last week […]

Home Care Industry Turnover Reaches All-Time High of 82%

The home care industry’s biggest problem — turnover — is only getting worse. Already cited as the No. 1 challenge plaguing home care agencies across the country, the median caregiver turnover rate skyrocketed to 82% in 2018, according to this year’s Home Care Benchmarking Study by market research and education firm Home Care Pulse. That […]

Thrive: West Coast Home Care Agency Finds Success Despite 110% Turnover Rate

Home Care owners and operators often identify the caregiver shortage as the No. 1 challenge facing the industry. Ana Preciado — who owns a Woodland, California-based Comfort Keepers — is no exception. Last year, Preciado’s franchise location had a caregiver turnover rate of 110%. “That means we turned over everyone we hired in the year,” […]

Why Upskilling Caregivers Can Improve Patient Care, Retention

As the demand for home-based care services continues to soar, so does the industry’s shortage of workers, with as many as 7.8 million caregiving positions projected to sit unfilled by 2026. The multimillion-dollar question for agencies remains how to survive the staffing crisis, which industry leaders have identified as the No. 1 challenge within home-based […]

3 Ways Home Care Providers Can Maximize an Employee’s Last Day

With industry turnover rates consistently above 60% and estimated costs to replace veteran employees averaging thousands of dollars, strengthening retention remains a top priority for most home care providers. Getting off to a good start with new hires is a pillar to successful retention, but providers can’t afford to overlook employees’ last day on the […]

5 Ways to Create an Ideal First Day for Home Care Hires

Even with rapid-fire regulatory changes, potential technology disruption and sweeping consolidation on the horizon, most home care leaders agree: The recruitment and retention of workers is still the industry’s No.1 challenge. With industry turnover hovering above 60% and a national unemployment rate dipping to below pre-2008 levels, it’s crucial home care agencies hit the ground […]

The Top Trends in Home Care for 2019

In many ways, 2018 was a coming of age for the home care industry, as it steadily became recognized as a key part of the overall continuum of care due to its ability to keep older adults safely at home and out of the hospital. Among the biggest changes to home care in 2018: the […]

Home Care Company Sacrifices Some Margin to Achieve 14% Turnover Rate

With a tight labor market and a shortage of caregivers, attracting and retaining top talent is one of the biggest challenges facing home care companies today. But one family-owned home care provider is minimizing the problem in part by sacrificing profit margin. Nationally, the average caregiver turnover rate hovers just above 65%, according to a […]

Top 10 Reasons Caregivers Leave Home Care Agencies

Poor communication, challenging work hours and a lack of recognition are among the top reasons caregivers leave their home care agencies, according to the latest insights from research firm Home Care Pulse. Other prominent reasons include difficult commutes, lackluster training and disappointing compensation. Undoubtedly, there are several explanations and triggers that cause caregivers to quit […]