Acquired Following FTC Agreement

San Mateo, California-based has been acquired by newly formed private equity group Caring Holdings, LLC, the referral service announced Tuesday. Terms of the deal were not disclosed. is an internet-based online resource and referral service for customers looking information about care options. On a big-picture level, the move will protect competition among leading […]

Clients Hiring Away Caregivers is a Growing Threat to Agencies

As the demand for home care continues to grow, a shortage of workers in the space is putting the squeeze on many agencies. And one rising threat is the number of caregivers who are turning their backs on being employed by a traditional agency, working directly for a family instead. With median turnover in the […]

Word of Mouth Still Best Referral Source For Home Care Providers

Home care providers are increasingly turning away from traditional marketing and ad services to find new clients and generate revenue. In 2017, providers favored Internet marketing that leveraged search engine optimization (SEO), or ways for consumers to best find care providers on their own. That’s according to Home Care Pulse’s 9th Annual Edition of the Home Care […]

Illinois, California Considering Wage Hikes For Home Care Workers

Policymakers in two of the largest U.S. states—Illinois and California—are moving forward with plans to increase wages for some home care workers. In Illinois, state senators on Tuesday passed legislation that would effectively boost home care workers’ wages by at least $1 per hour from the current average of $10.98 per hour by July 1, 2018. Under the legislation, […]

Median Home Care Turnover Hit 66.7% in 2017

While just about every provider in the home care space has struggled with turnover, lower wages are tied to higher turnover rates, a new report confirms. The median caregiver turnover rate across the industry was 66.7% in 2017, the highest rate since 2013, according to the 9th Annual Edition of the Home Care Benchmarking Study […]

Workforce Development Tips from LHC Group, BrightStar, Great Lakes Caring

Many leaders across the home health care industry agree that staffing is among the greatest challenges they’ll face over the next decade. To attract and retain top talent and help surmount a growing workforce shortage, some large home health and home care companies are “testing the heart” of applicants, drawing inspiration from a well-known e-commerce brand, […]

How Home Care Companies Can Get Caregivers to ‘Stay’

The reality of talent shortage—marked by high turnover and challenges recruiting and retaining top talent—continues to plague the home care industry. In fact, among the 600-plus home care providers surveyed in Home Care Pulse’s 2017 Home Care Benchmarking Study, 77% of participants consider “caregiver shortage” a top industry threat, according to Home Care Pulse Founder and […]

How the Right Caregiver Training Can Reduce Turnover

Hiring and retaining employees is a huge focus for most home care agencies this year. Turnover is at an all-time high, but, as it turns out, recognizing caregivers for their hard work and offering them opportunities to continue their education may help agencies reduce turnover. Providing ongoing training to caregivers also correlates with the rate of […]

Business Briefs: 24Hr HomeCare Enters Into New Partnership

24Hr HomeCare and Partners in Care Foundation Form Partnership The San Fernando, California-based nonprofit community organization Partners in Care Foundation has partnered with 24Hr HomeCare to create Partners24. The arrangement is a private label partnership that offers in-home care services such as assistance with daily living activities, according to a press release. Patients of Partners24 […]

How Private Duty is Leveraging Patient Satisfaction

Once upon a time, a home care company could show its lower readmission rates among recently discharged patients and prove its value as a post-acute partner. Fast forward a few years later and readmission rates aren’t the only data point health care providers care about in the referral relationship fantasy. Patient satisfaction is coming more […]