Artificial intelligence (AI) is the most-cited transformational force in home-based care, with promises of improved retention and the potential to slash onerous documentation requirements — but adoption is not without its caveats. Home Health Care News asked five executives for their thoughts on the most transformational technology reshaping the home-based care industry. AI was a […]
Home Instead
Dovida, which provides home care across six international markets, has entered the United States with the acquisition of A Place At Home. The roots of Dovida trace back to the international portfolio of U.S.-based home care giant Home Instead. Roughly between 2007 and 2021, Paul Fritz acquired the master Home Instead franchise rights in various […]
The Trump administration’s immigration policies have triggered widespread concern in the home-based care industry, already strained by an insufficient workforce expected to care for a record number of aging Americans. Seth Sternberg, CEO and co-founder of San Francisco-based home care tech company Honor, is taking actionable steps to make the job of the “care pro” […]
In home-based care, the intake coordinator often serves as the first voice clients hear when seeking critical support and assurance. Despite the importance of this position, providers face ongoing challenges in finding candidates who bring the right mix of empathy, critical thinking and communication skills. Industry leaders say that a great intake coordinator doesn’t just […]
E-commerce, fast food and tech are just a few of the industries Home Instead have eyed as a part of the company’s leadership recruitment efforts. Over the years, Home Instead has looked beyond home care to other industries in order to recruit key leaders. This has allowed the company to leverage fresh leadership perspectives that […]
Eighteen home-based care companies managed to grab a spot on Entrepreneur’s recently released 2025 Franchise 500 ranking. Companies like Senior Helpers, Right at Home and FirstLight Home Care are making return appearances on the list after earning a spot last year. The fact that a number of home-based care franchise businesses are represented on the […]
Home care providers are now required to be licensed by the Maine Department of Health and Human Services (DHHS). These new regulations took effect on Aug. 20, 2024. By licensing these agencies, the state establishes standards that they must follow, as well as mechanisms for oversight and enforcement actions in cases of non-compliance. Additionally, there […]
Higher billing rates for home care, lower reimbursement rates for home health care and staffing woes across both sectors up the ante on everything else for providers. With these challenges come opportunities as well. In a recent Home Health Care News webinar, Impactful Sales & Marketing Strategies for Home Health and Home Care Providers, two […]
Three years after Honor acquired Home Instead, its goal is not to grow through franchise expansion or acquisition. Instead, it’s trying to find ways for current locations to double, triple and quadruple their current censuses. In part, it plans to open up that opportunity through advanced technology, including artificial intelligence. During a recent long and […]
After Honor acquired Home Instead in 2021, many Home Instead franchisees were not sold on the strategic direction they were given. They believed Honor’s model lacked a “proof of concept,” and were unwilling to alter operations to appease their new parent organization. But, over the last few years, a lot of the friction between Honor […]

