In home-based care, the intake coordinator often serves as the first voice clients hear when seeking critical support and assurance. Despite the importance of this position, providers face ongoing challenges in finding candidates who bring the right mix of empathy, critical thinking and communication skills. Industry leaders say that a great intake coordinator doesn’t just […]
E-commerce, fast food and tech are just a few of the industries Home Instead have eyed as a part of the company’s leadership recruitment efforts. Over the years, Home Instead has looked beyond home care to other industries in order to recruit key leaders. This has allowed the company to leverage fresh leadership perspectives that […]
Eighteen home-based care companies managed to grab a spot on Entrepreneur’s recently released 2025 Franchise 500 ranking. Companies like Senior Helpers, Right at Home and FirstLight Home Care are making return appearances on the list after earning a spot last year. The fact that a number of home-based care franchise businesses are represented on the […]
Home care providers are now required to be licensed by the Maine Department of Health and Human Services (DHHS). These new regulations took effect on Aug. 20, 2024. By licensing these agencies, the state establishes standards that they must follow, as well as mechanisms for oversight and enforcement actions in cases of non-compliance. Additionally, there […]
Higher billing rates for home care, lower reimbursement rates for home health care and staffing woes across both sectors up the ante on everything else for providers. With these challenges come opportunities as well. In a recent Home Health Care News webinar, Impactful Sales & Marketing Strategies for Home Health and Home Care Providers, two […]
Three years after Honor acquired Home Instead, its goal is not to grow through franchise expansion or acquisition. Instead, it’s trying to find ways for current locations to double, triple and quadruple their current censuses. In part, it plans to open up that opportunity through advanced technology, including artificial intelligence. During a recent long and […]
After Honor acquired Home Instead in 2021, many Home Instead franchisees were not sold on the strategic direction they were given. They believed Honor’s model lacked a “proof of concept,” and were unwilling to alter operations to appease their new parent organization. But, over the last few years, a lot of the friction between Honor […]
Thanks to impactful, large-scale transactions over the last decade, the collective face of home-based care has changed forever. Traditional providers in both home health care and personal home care have merged. Payers became involved in the home-based care space like never before. Of late, retailers have too. But it’s often easy to forget how the […]
More than a dozen home-based care companies have earned a spot on Entrepreneur’s 45th annual Franchise 500 rankings. Their inclusion on this list points to the fact that home-based care franchise networks are some of the fastest growing in the country. In order to be ranked on the list, a franchise company needs to be […]
After finding that one in five Americans saw a notable decline in an aging family member’s well-being during the holidays, Home Instead has announced that it’s looking to hire 30,000 care professionals nationwide. It is common for Home Instead to see a spike in care service inquiries soon after the holidays, according to Lakelyn Hogan […]
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