Last year, DocGo Inc. (Nasdaq: DCGO) and HealthCare Partners NY completed a successful pilot centered around closing care gaps by delivering care in the home.
On Thursday, DocGo announced that it was building on the success of this pilot by forming an expanded partnership with HealthCare Partners NY to offer care to patients in New York.
“Care gap closure is what this particular relationship was really based around,” DocGo CEO Anthony Capone told Home Health Care News. “You have your HEDIS measures and you have the individuals that are non-compliant relative to those measures.”
New York-based DocGo is a fully mobile medical company that brings care to where patients need it, including the home setting. The company operates in 28 states across the U.S., as well as in Canada and the U.K.
As part of its business model, DocGo works with governments, health systems and payers.
On its end, HealthCare Partners NY is an independent physician association (IPA) that operates in the Northeast. The organization includes 8,000 primary care and specialist physicians providing care to more than 175,000 members enrolled in commercial insurance plans, as well as Medicare and Medicaid.
DocGo’s focus on non-compliant patients means, for example, an individual that hasn’t done their diabetic retinal exam, or one that hasn’t completed their annual wellness exam, according to Capone.
“The belief for us is that they’re more likely to be compliant in a circumstance where we go to them at their convenience,” he said. “We can go to them. We go to their house, we go to their office, we go to them at a time which is convenient for them. They don’t have to arrange for transportation.”
Under the partnership, HealthCare Partners NY will give DocGo a list of individual members that are non-compliant with these types of measures. Then, DocGo reaches out to these members and performs those closures at the individual’s home or in their preferred setting.
Capone noted that DocGo relies on its technology stack to aid in these efforts.
“We use our very sophisticated technology stack to crunch all of the data of the members list along with locations, comorbidities and past histories,” he said. “We are able to properly route and efficiently manage those patients.”
Moving forward, DocGo plans to work with payers in a similar capacity.
Ultimately, Capone has his sights set on increasing care accessibility among patients facing barriers.
“Think about the 10% to 15% of the patient population that has accessibility issues, it could be because they have mobility issues, they could have socio-economic circumstances preventing them from easily making their way to their doctor,” he said. “Perhaps it’s work related, they’re working two, three jobs and they simply can’t get there. They have childcare issues. There are a multitude of factors and reasons for why someone would not be able to easily go into a clinic. The benefit there is for all those patients that fall into that area.”
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