Processing and maintaining referrals, as well as developing channels to foster new ones, remain common choke points in home-based care. Referral-related challenges emerged as a common theme for operational bottlenecks, industry leaders told Home Health Care News. To ease these burdens, companies are trying out AI tools, clinician-led outreach and tightened relationships with franchise owner-operators. […]
Home Helpers Home Care promotes Bobby Kelley to chief development officer Home Helpers Home Care appointed Bobby Kelley, who joined the company in 2005, as chief development officer. Kelley previously served as a franchise consultant and vice president of franchise development. Kelley will now oversee the company’s franchise development sales team as CDO. “Bobby’s promotion […]
Caregivers in New York’s self-directed Medicaid home care program have filed for a union election to be represented by 1199SEIU United Healthcare Workers East. If the workers vote to unionize, 190,000 caregivers who provide home care through New York’s Consumer-Directed Personal Assistance Program (CDPAP) would join the union. “Being a CDPAP caregiver can be […]
Last week, several large, publicly traded home-based care providers took the stage at the 2026 Jefferies Healthcare Services and Technology Conference, offering a back-to-back look at how the industry’s biggest operators are thinking about growth heading into 2027. Aveanna Healthcare Holdings Inc. (Nasdaq: AVAH), Addus HomeCare Corp. (Nasdaq: ADUS) and the Pennant Group Inc. (Nasdaq: […]
Home-based care provider Empath Health rolled out an immersive dementia education program in early September. Available across nine Florida counties, the initiative trains professional care teams and first responders while also offering essential guidance and support for family caregivers. The new immersive programming aims to improve how local communities handle dementia-related cognitive decline by giving […]
While caregiver fill-rate challenges permeate the home care industry, provider Solenvia has nearly eradicated the issue through its caregiver transportation model. Solenvia raised its scheduled fill rates to 99% and puts caregivers in the home of clients two to three hours after a referral because of a caregiver transportation program, Bryan Dylewski, Solenvia founder and […]
Following a Medicaid rate increase in California, Aveanna Healthcare (Nasdaq: AVAH) leaders predict hundreds of families will move children out of children’s hospitals and into home-based pediatric care and reverse years of caregiver shortages. Aveanna execs aim to raise caregiver wages ahead of the new rate, then ramp up recruiting in January to meet ramping […]
Recruiting and retention remain one of the most difficult challenges in the home-based care industry, but providers are finding that some of the most effective strategies involve making employees feel heard and recognized. Across home-based care organizations, leaders pointed to feedback loops, employee recognition, cross-department collaboration and community partnerships as practical ways to improve retention […]
After spending over 20 years with the company, LeadingAge President and CEO Katie Smith Sloan will step down from her post, effective March 31, 2027. “It has been the honor of my life to serve LeadingAge for the past 10 years as president and CEO, and for 10 years before that as chief operating […]
The home-based care industry has seen several notable CEO transitions in recent history, but new leaders report the same core challenge: growth without losing frontline culture. For new top executives at Elara Caring, LiveWell Partners and Freedom Senior Services, top strategic priorities include building density, expanding service lines and maturing systems — but the leaders […]
