Why Upskilling Caregivers Can Improve Patient Care, Retention

As the demand for home-based care services continues to soar, so does the industry’s shortage of workers, with as many as 7.8 million caregiving positions projected to sit unfilled by 2026. The multimillion-dollar question for agencies remains how to survive the staffing crisis, which industry leaders have identified as the No. 1 challenge within home-based […]

Visiting Nurse Services in Westchester Launches Auto Leasing Pilot for Caregivers

As the demand for home care services rises, agencies are forced to get creative with caregiver job perks and making sure workers safely get to their clients on time. To bolster its retention and recruitment efforts, Visiting Nurse Services in Westchester (VNSW) has launched a new automobile leasing pilot program, where caregivers are given company […]

3 Ways Home Care Providers Can Maximize an Employee’s Last Day

With industry turnover rates consistently above 60% and estimated costs to replace veteran employees averaging thousands of dollars, strengthening retention remains a top priority for most home care providers. Getting off to a good start with new hires is a pillar to successful retention, but providers can’t afford to overlook employees’ last day on the […]

FirstLight Adds Executives to Fuel Growth, Amedisys Board Member Retires

FirstLight expands leadership team amid rapid growth To accommodate recent growth, FirstLight Home Care has created and filled seven new positions, expanding its focus in areas such as technology, talent acquisition and franchise development.   While the hires are new, growth within the nine-year-old Cincinnati-based home care company is not. In 2017 alone, the franchisor […]

BrightSpring Adds to Executive Team, Encompass HR Chief Retiring

BrightSpring adds new clinical, compliance execs BrightSpring Health Services, one of the country’s largest home and community-based health services providers for high-need populations, has hired a new chief clinical officer and a new chief compliance officer. Susan Sender will take the reigns as the company’s chief clinical officer, while Rachael Kurzer Givens has been named […]

Home-Based Care Industry Reacts As Illinois Raises Minimum Wage

Illinois has joined a number of states set to raise their minimum wage dramatically in the years to come. Gov. J.B. Pritzker (D-Ill.) on Tuesday signed a law raising minimum wage to $15 an hour by 2025. The move has drawn praise from caregiver advocates and criticism from industry leaders — who worry home health […]

Top BrightStar Franchise Owner: There’s No ‘Secret Sauce,’ Fundamentals Foster Success

After spending decades as a corporate executive, Chicago area-native Gary Ratkiewicz decided to enter the home care industry for the same reason many people do: He was inspired by personal experience. After navigating his parents and son through end-of-life care, he bought his first BrightStar Care location in Tinley Park, a southwest suburb of Chicago, […]

BrightStar CEO Charting Course for 2019 Growth, Technology Investment

After reporting a total of 26 territory expansions in 2018, BrightStar Care plans to add even more locations in 2019, with openings slated in Minnesota, Washington and Pennsylvania, among other states. The Chicago-based at-home care company will continue to leverage technology, build upon existing markets and use new talent to make it happen, BrightStar Care […]

5 Ways to Create an Ideal First Day for Home Care Hires

Even with rapid-fire regulatory changes, potential technology disruption and sweeping consolidation on the horizon, most home care leaders agree: The recruitment and retention of workers is still the industry’s No.1 challenge. With industry turnover hovering above 60% and a national unemployment rate dipping to below pre-2008 levels, it’s crucial home care agencies hit the ground […]

Citing ‘Inadequate’ Managed Care Payments, Nonprofit Home Care Provider Announces Layoffs

Lengthy payment delays, negative operating margins and severe labor shortages have contributed to a challenging financial environment for home-based care providers doing business in the state of New York. The financial hardship has even triggered layoffs in some cases, including at one of the state’s certified home health agencies serving the largest number of patients […]