AI-based tools and other technologies have flooded the home care industry, but choosing the wrong one can mean the difference between streamlined operations and a costly, disruptive mismatch. Determining whether a vendor can deliver good business results means piloting tools before wide deployment, scrutinizing contract terms, asking pointed, evidence-based questions about efficacy and assessing whether […]
Home-based care providers are operating in an environment of intensified Medicare and Medicaid program integrity oversight and transformational AI technology. The companies that survive and thrive are the ones that adopt AI with disciplined governance, compliance and vendor management. Companies should respond to the evolving regulatory landscape by conducting internal data reviews and compliance checks, […]
As the center of health care has increasingly moved into the home, home-based care services have become more complex. Home-based care providers shared the ways that their strategies, challenges and opportunities are evolving amid this growing complexity at HHCN’s FUTURE conference in Austin. In an HHCN+ Update I wrote at the event, I shared a […]
Technology now helps home health care providers catch errors before they reach the payer — but issues such as incomplete documentation or missing clinician signatures can still cause delays. The process begins with intake and eligibility, then continues through clinical documentation, assessments, coding and claim submissions, experts told Home Health Care News. “Billing starts the […]
As home care providers contend with increased demand and rising client acuity, leaders look to AI, proprietary technology and real-time patient information to meet these challenges. Technology should help staff by reducing administrative friction, giving frontline caregivers better access to relevant client information and facilitating the credible data providers need to showcase value-based care outcomes, […]
In an increasingly data-driven world, data and metrics are essential for home-based care companies to track growth and success, as well as potential areas of concern. Home Health Care News asked five executives for their thoughts on the most essential metrics to watch within their organizations. For the CEO of Team Select Home Care, […]
Home-based care’s staffing crisis has no easy fix, but the largest public providers are increasingly betting that technology can move the needle where wages alone can’t. Across earnings calls this quarter, leadership teams at Aveanna Healthcare Holdings (Nasdaq: AVAH), BrightSpring Health Services (Nasdaq: BTSG), The Pennant Group (Nasdaq: PNTG) and Addus HomeCare Corporation (Nasdaq: ADUS) […]
Home care relies on one fundamental principle — care provided in the home. However, in a car-centric country such as the United States, caregivers face delays with public transportation, car break downs or issues maintaining or financing a personal vehicle. Transportation barriers can cause patients to miss care, frustrate families, fuel caregiver turnover and lead […]
Artificial intelligence (AI) is the most-cited transformational force in home-based care, with promises of improved retention and the potential to slash onerous documentation requirements — but adoption is not without its caveats. Home Health Care News asked five executives for their thoughts on the most transformational technology reshaping the home-based care industry. AI was a […]
The home-based care industry is shifting fast, with major leadership changes, new technologies changing the operational game and a significantly different regulatory landscape, including a federal-level fraud crackdown. Those are big, sometimes abstract forces. But what matters most is how provider leaders show up in an organization’s day-to-day operations: the referral documents someone has to […]
