Secret Shopping And Competitive Analysis: How Home-Based Care Providers Use Their Peers To Get Ahead

Leaders at top home care companies aren’t operating their businesses in a vacuum. Instead, many are utilizing competitive analyses to stay ahead of the curb. Broadly, a competitive analysis is a benchmarking tool. “​​A lot of health care organizations use competitive analysis for benchmarking to see where they are, or how they are performing versus […]

‘It’s A Number That’s Worth Paying Attention To’: Understanding Private Equity’s Role In Home-Based Care

Private equity’s influence in home-based care and health care at large has been exaggerated. But the active health care firms still play an important role. Pitchbook estimates that PE-backed providers represent 3.3% of the U.S. health care provider ecosystem by revenue. There are at least 73 PE-backed home-based care providers, according to Pitchbook, which represents […]

Turning ‘Pain Points’ Into ‘Bliss Points’: The Chief Experience Officer’s Rise In Home-Based Care

Despite variations in service lines, size and operations, the best home-based care organizations all have one thing in common.  These companies all prioritize the experience — of patients, clients and staff. And while every member of an organization plays a role in shaping the experience, this responsibility largely rests on the shoulders of what is […]

Dozens Of In-Home Care Providers Unveiled As Participants In CMS’ GUIDE Model

The Centers for Medicare & Medicaid Services’ (CMS) Guiding an Improved Dementia Experience (GUIDE) Model is live. Among its participants are a wide range of home-based care providers. CMS said that there will be almost 400 participating organizations building Dementia Care Programs (DCPs) to serve Medicare beneficiaries at first. “DCPs represent a wide range of […]

Home Care’s Industry-Wide Turnover Rate Reaches Nearly 80%

When it comes to recruitment and retention, disorganized processes are one of the main reasons home care providers often see a revolving door of caregivers. That was one of the key takeaways from Activated Insights’ — formerly Home Care Pulse — 2024 Benchmarking Report. The report found that home care turnover has increased by more […]

Analyzing The Wide Range Of Legal Issues Currently Affecting Home Care

Home care providers are navigating headwinds that include, but are not limited to, the 80/20 provision, the FTC ban on non-competes and increased workplace violence. Arguably, there are more legal considerations for leaders now than there were even during the COVID-19 pandemic.  Home Health Care News recently caught up with home care insiders Angelo Spinola […]

‘We Need To Try Different Things’: How 6 Home Care Providers Stand Out In A Crowded Market

In a crowded home care ecosystem, companies are constantly looking for ways to stand out. For some that means putting innovative solutions in practice that will enhance operations and care services. For others, that means developing deep local roots to strengthen services in various communities. On top of this, home care companies are rolling out […]