Home-Based Care Providers Are Pouring Money, Resources Into Training Programs

Home-based care providers are focusing more on training programs as industry-wide staffing challenges persist.

That’s according to the recent State of Home Care Training 2023 survey.

The survey was conducted by Home Health Care News in partnership with CareAcademy, in order to find out how home-based care providers are utilizing technology to beef up their staffing efforts. The survey responses come from 97 professionals who work for home-based care organizations.


Overall, the survey found that more than 60% of respondent organizations currently use a training platform. About 14% of respondents don’t use a training platform and are not interested in using one.

On the flip side, another 14% of respondents don’t currently use a training platform, but are open to using one.

Of the provider organizations that are utilizing training platforms, 61% believe it has made a significant impact on staff recruitment and 70% think it has had an impact on retention.


When asked to describe the way their organization approaches training, 50% of respondents said their company employs a combination of online training, third party staff and in-house staff. About a quarter of respondents said their organization relies on an on-staff nurse to conduct training, while 15% said training takes place primarily online.

In terms of who is in charge of training, 20% of respondents said their organization has a director of training, or someone whose job it is to lead training. About 18% of respondents identified “other” as being in charge of these efforts at their company, while 17% said a vice president or director held this responsibility.

Respondents identified regulatory compliance and reporting, improving care quality, and meeting specific care needs as the top three advantages of having a training program.

Additionally, 44% of respondents said they incentivize caregivers to complete their training.

Providers are also pouring significant cash into training programs. In fact, 20% of respondents said their organization invests between $10,000 and $30,000 annually, 14% said their organization invests more than $30,000 and 34% said their organization invests less than $10,000.

The majority of respondents are comfortable with the amount their organization is investing in these programs. Almost 60% of respondents said they plan on continuing to invest the same amount, while 32% plan on increasing their investments, and 11% will decrease their investment.

When asked to rate the importance of their training partners offering supplemental services and support, beyond the required training modules, the average response from respondents was a three.

Plus, when respondents were asked rate the importance of integrating their training program with existing technology or software, the average answer was a four.

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