Executive Perspectives: Mary Bausch, Director of Strategic Operations at VitalCaring, and Si Luo, CEO of CareXM
Home-based care is reactive by nature: a patient has a need, that need triggers the care team and coordination continues until the problem is resolved. But when an organization is stuck in that continuous reactive cycle, progress on quality and experience goals gets hard to come by.
The subject of the new Executive Perspectives: breaking that cycle.
Joining us on the new episode of Executive Perspectives from Home Health Care News are Mary Bausch, Director of Strategic Operations at VitalCaring, and Si Luo, CEO of CareXM.
Bausch and Luo sat down with HHCN’s Jack Silverstein to discuss the work that Bausch’s VitalCaring is doing with Luo’s CareXM, showing the power of after-hours call triage — and why home-based care providers are leaning into data and care support at scale.
To learn more about how CareXM is helping home-based providers build the best teams, visit carexm.com.
