Nurse burnout has long been a challenge for home health care companies, as care delivery in the home comes with certain expectations and requirements that may not be typical of other care settings. But in many ways, the COVID-19 crisis that began in early 2020 made in-home care even more challenging for nurses and other […]
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The last 10 months for in-home care providers brought challenge upon challenge — most of which arose as a direct result of the COVID-19 pandemic. Care providers across the industry took heroic measures to make it through the crisis, from personal protective equipment (PPE) procurement to navigating social-distancing requirements and managing staff on a remote […]
In most industries, the fax machine is considered out of date — and has long since been replaced by email, text messages and other faster modes of communication. Yet in health care, the fax machine is still largely considered standard due to its encryption of sensitive patient information and ability to transfer that information under […]
Mandated under the 21st Century Cures Act, Electronic Visit Verification (EVV) is finally coming to fruition for many organizations starting January 1, 2021. With the effective date rapidly approaching, many agencies are still asking questions. “States and providers are still in the thick of EVV implementation,” says Courtney Martin, EVV expert of technology solutions provider […]
The surge of home health care patients in 2020 brought great opportunities for agencies, with more to come in 2021. But those opportunities also mean an increased need for training staff — and one renowned national accreditor is delivering. Accreditation Commission for Health Care (ACHC) already offers a range of virtual training options in the […]
Virtual care had begun to make inroads in various health care settings even prior to the COVID-19 pandemic. But with the novel coronavirus prompting a massive shift away from in-person contact of all kinds, virtual care began to surge. The Centers for Disease Control and Prevention (CDC) took one measure of the uptick in the […]
The process of coding and OASIS (Outcome and Assessment Information Set) review plays a critical role in profitability of home health organizations. Accuracy and timely completion can help agencies achieve the right balance, and support maximum reimbursement, under Patient-Driven Groupings Model (PDGM). In fact, coding and OASIS review done right will help home health providers […]
For home health agencies struggling to complete claims documentation required to secure payments and provide much needed cash flow, obtaining physician signatures continues to hold them back. Under the Patient-Driven Groupings Model (PDGM), claims documentation must now be done in a 30-day window instead of a 60-day one, requiring a quicker turnaround time for the […]
With just six weeks remaining in 2020, states are making final preparations for the defacto start of Electronic Visit Verification, or EVV, in which providers of Medicaid personal care services (PCS) and home health services log their visits. It’s been a slow, steady climb to this point. Per the 21st Century Cures Act, which Congress […]
November is National Home Care & Hospice Month, a time to celebrate and recognize the practice of home-based care and all the people who make it possible. This week focuses solely on home care aides. To reward front line workers in the health care system, CellTrak and National Association of Home Care and Hospice (NAHC) […]