Secret Shopping And Competitive Analysis: How Home-Based Care Providers Use Their Peers To Get Ahead

Leaders at top home care companies aren’t operating their businesses in a vacuum. Instead, many are utilizing competitive analyses to stay ahead of the curb. Broadly, a competitive analysis is a benchmarking tool. “​​A lot of health care organizations use competitive analysis for benchmarking to see where they are, or how they are performing versus […]

‘It’s A Number That’s Worth Paying Attention To’: Understanding Private Equity’s Role In Home-Based Care

Private equity’s influence in home-based care and health care at large has been exaggerated. But the active health care firms still play an important role. Pitchbook estimates that PE-backed providers represent 3.3% of the U.S. health care provider ecosystem by revenue. There are at least 73 PE-backed home-based care providers, according to Pitchbook, which represents […]

Turning ‘Pain Points’ Into ‘Bliss Points’: The Chief Experience Officer’s Rise In Home-Based Care

Despite variations in service lines, size and operations, the best home-based care organizations all have one thing in common.  These companies all prioritize the experience — of patients, clients and staff. And while every member of an organization plays a role in shaping the experience, this responsibility largely rests on the shoulders of what is […]

What An Amedisys-VitalCaring Deal Would Mean For Each Company

On late Friday, Amedisys Inc. (Nasdaq: AMED) announced that it had agreed to divest certain locations to VitalCaring, in a deal that would be a massive one for the home health industry. It could clear the way for UnitedHealth Group (NYSE: UNH) to finalize its takeover of Amedisys, and also turn VitalCaring into one of […]

How The Supreme Court’s Chevron Decision Could Help Stop Home Health Cuts

On Friday, the U.S. Supreme Court upended the Chevron doctrine precedent. For home health industry purposes, that means a potentially weakened Centers for Medicare & Medicaid Services (CMS) moving forward. The news comes just two days after the home health proposed payment rule was released, which included significant cuts for the third straight year. Broadly, […]

‘Draconian’ And ‘Bewildering’: Inside The 2025 Home Health Proposed Payment Rule

The Centers for Medicare & Medicaid Services’ (CMS) proposed home health payment rule, released Wednesday, included significant cuts for the third straight year. Those cuts, among other proposed changes, raise questions over the stability of the industry in the coming years. It has providers asking themselves and others the question: “Why us?” For an industry […]

‘We Need To Try Different Things’: How 6 Home Care Providers Stand Out In A Crowded Market

In a crowded home care ecosystem, companies are constantly looking for ways to stand out. For some that means putting innovative solutions in practice that will enhance operations and care services. For others, that means developing deep local roots to strengthen services in various communities. On top of this, home care companies are rolling out […]