‘I Learned How to Pivot on a Dime’: Home Care Owners Share Lessons from 2020

Home care franchise systems have had their COVID-19 journeys documented well. Over the last nine months, they’ve seen their referrals fluctuate and their personal protective equipment (PPE) supplies run dry. Many have had to overhaul their virtual care strategies and infection control protocols while also finding innovative ways to recruit new workers. The journeys of […]

Home Care Franchises Winning the Sales Game

Jiffy Lube, Motel 6, Great Clips and Culver’s. These are just a few of the U.S. franchise giants that Home Instead Senior Care outsold in 2018. That’s according to the latest Top 200+ ranking from Franchise Times, an annual compilation of top-selling franchises based on systemwide sales. Other home care franchises winning the sales game […]

Home Care Legislation Allowing Client Poaching Moves Closer to Becoming Law 

Despite objections from the home care industry, legislation that would allow caregivers in one state to poach clients appears to be moving forward after getting support from the governor. “We strongly believe the health, safety, and comfort of our elderly or persons with disabilities should not be disrupted by an employer limiting their employees with […]

Thrive: West Coast Home Care Agency Finds Success Despite 110% Turnover Rate

Home Care owners and operators often identify the caregiver shortage as the No. 1 challenge facing the industry. Ana Preciado — who owns a Woodland, California-based Comfort Keepers — is no exception. Last year, Preciado’s franchise location had a caregiver turnover rate of 110%. “That means we turned over everyone we hired in the year,” […]

Caregiver Registry Trend Raises Unionization, Privacy Concerns

In an effort to ensure home care workers are adequately screened and trained, a growing number of states are rolling out caregiver registries. But depending on the requirements, some worry the registries could do the home care industry more harm than good. Currently, at least 12 states and the District of Columbia have online training […]

Interim Leads Home Care Pack on Entrepreneur’s Top Global Franchise List

Appearing alongside international heavyweights like McDonald’s and Hilton Hotels, several home care companies have made Entrepreneur magazine’s new rankings of the top global franchises. Interim HealthCare was the top-ranked home care franchise, coming in at No. 19 on the 200-company list. The list is based on data submitted to Entrepreneur for the publication’s annual Franchise […]